Coach your way to success
April 29, 2007
Colony Marine (Ranked 25 in 2006) is one of the biggest training budget per full time employee spenders among this year’s Boating Industry Top 100, at $2,488 per. What sets it apart from others’ training practices is the way the Algonac, Mich.-based dealership focuses on developing employees’ personal... Read more »
Make training part of your culture
April 29, 2007
“The MarineMax Way” isn’t something that came about by accident. And it’s not a mentality that just hangs around in hopes of being passed on from one employee to the next. No, to instill a culture of being the best, there are processes and procedures that must be put in place to achieve a competitive... Read more »
Learn from each other
April 29, 2007
The Singleton Marine Group (Ranked 3 in 2006) modeled a concept after dealer and 20 Group meetings to create a company-wide “dealer meeting” that sought to train and build teamwork among its employees in addition to maximizing their collective mindshare. Owner Austin Singleton closed his stores and... Read more »
Don’t overlook the part-timers
April 29, 2007
Action Water Sports (Ranked 14 in 2006) has instituted a program that trains its part-timers for one hour every Friday, knowing that these sometimes overlooked employees meet and greet customers more than anyone else. To explore more Training Best Practices, click here. To return to the best practices... Read more »
Support all forms of education
April 29, 2007
Newport Boats (Ranked 26 in 2006) uses an internal intranet system to train employees in their job duties and to refresh their skills. The company also supports continuing education. Three employees have completed MBAs while working there. To explore more Training Best Practices, click here. To return... Read more »
Set goals for each employee
April 29, 2007
Jet Ski of Miami & Fisherman’s Boat Group (Ranked 62 in 2006) has a healthy budget for its very strong training philosophy, which includes specific career goals for each employee, combined with mentoring and plenty of on- and off-site instruction to help reach those goals. To explore more Training... Read more »
Turn students into teachers
April 29, 2007
Woodard Marine Inc. (Ranked 21 in 2005) employees who attend training sessions are asked to train other staff members on what they learned upon their return. To explore more Training Best Practices, click here. To return to the best practices home page, click here. To return to the Boating Industry... Read more »
Pay it back
April 29, 2007
Jefferson Beach Yacht Sales’ (Ranked 44 in 2005) commitment to training is exemplified by its willingness to reimburse staff members for college tuition expenses. To explore more Training Best Practices, click here. To return to the best practices home page, click here. To return to the Boating Industry... Read more »
Set a standard
April 29, 2007
Marine Connection Inc.’s (Ranked 49 in 2005) standard of a minimum of five days of yearly training per employee shows a commitment to continued improvement. To explore more Training Best Practices, click here. To return to the best practices home page, click here. To return to the Boating Industry... Read more »
Put someone in charge
April 29, 2007
Olympic Boat Centers (Ranked 92 in 2005) uses secret shoppers to evaluate and train employees on important customer service practices. All told, employees receive as much as 150 hours of training under the watchful eye of a dedicated manager of personnel development. To explore more Training Best Practices,... Read more »
