Running your biz like a champion-caliber sports team
Brent Renneke, Managing Editor
December 28, 2012
Filed under Uncategorized
I frequently visit a reoccurring feature of The New York Times website called “This Week in Small Business.” It is a roundup of articles from the past week designed to help you, the small business owner. I highly recommend it.
Recently, author Gene Marks featured the year’s best, which included an interesting article relating the management techniques of one of pro sports’ most successful franchises to your own management techniques. It was an article I felt would be useful to the marine industry.
The San Antonio Spurs, a member of the National Basketball Association, exhibit best practices that would be useful in the small business world, according to Mark Lengnick-Hall of the San Antonio Express-News.
The Spurs recognize their best players and invest in (and sometimes coddle) them, build a strong support staff and identify younger players to learn from those key veterans and expect them to step into more important roles when the best players are out, as Lengnick-Hall explains
It is a culture that can expand to many workplaces, especially in a dealership. Principals should identify those key players – whether it is in service, sales, F&I, etc. – and leverage their skills for not only profit, but also to mentor the next generation of leaders.
Lengnick-Hall explains how the Spurs create opportunities for their “future” stars by resting their current key players and expecting younger players to step in. For when your key service manager is on vacation, is there someone you can identify to step in and learn the responsibilities that come with the role?
It has been a formula for success for the Spurs, and when broken down like in this article, it is interesting what similar practices can do for you.