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At the Helm: A decade of Top 100

Jonathan Sweet

Jonathan Sweet, Editor in Chief
November 25, 2014

This month we honor the Boating Industry Top 100 – the best boat dealers in North America. But as we celebrate the 10th year of the program, it’s worth remembering the Top 100 is about more than just recognizing the best of the best. It’s also about sharing their best practices to improve the businesses... Read more »

2014 Best in Class: Best Community Outreach

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Kelsey Houle
November 25, 2014

2014 Best Community Outreach: M&P Mercury Sales Ltd. Burnaby, British Columbia   Just about every boat dealer is looking to expand its reach and find new buyers. M&P Mercury stopped looking and started doing great work to connect with the diverse community in and around Vancouver. M&P’s... Read more »

2014 Top 100 Hall of Fame

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Kelsey Houle
November 25, 2014

Prince William Marine Like many dealers, Top 100 Hall of Fame company Prince William Marine has faced its share of challenges over the last several years. But one of the strengths that sets Prince William apart from other dealers – and helped it garner Dealer of the Year honors in 2010 and 2011 –... Read more »

2014 Dealer of the Year: Gordy’s Lakefront Marine

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Kelsey Houle
November 25, 2014

Gordy’s Lakefront Marine For 60 years, family has been at the center of what makes Gordy’s Lakefront Marine successful. What Gordy Whowell started on Wisconsin’s Lake Geneva in 1955 as a seasonal boat ride and rental operation has grown since then to a diversified operation including boat sales,... Read more »

2014 Best in Class: Best Service Department

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Kelsey Houle
November 25, 2014

2014 Best Service Department: Clark Marine Manchester, Maine   When Rob Brown measures the success of the service department at Clark Marine, efficiency is only part of what he looks at, because that number can hide bigger problems. “I am big on employee efficiency, the comparison between flat... Read more »

2014 Best in Class: Best Training and Benefits

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Kelsey Houle
November 25, 2014

2014 Best Training and Benefits: The Sail & Ski Center Austin, Texas   The Sail & Ski Center believes the best way to invest in the equity of the company is to invest in its employees through training, raising the staff’s efficiency and skills to the highest possible level. This belief... Read more »

2014 Best in Class: Best Customer Service Program

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Kelsey Houle
November 25, 2014

2014 Best Customer Service Program: George’s Marine & Sports Ottawa   George’s Marine & Sports has always been keenly aware of how to best serve its customers. This year the dealership’s recent implementations have led to an impressive increase in overall CSI scores. George’s key... Read more »

2014 Best in Class: Best Industry Advocate

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Kelsey Houle
November 25, 2014

2014 Best Industry Advocate: Russo Marine Medford, Mass.   Talk to almost anyone in the marine industry and they’re going to know Russo Marine and the Russo family. From the time the company was founded more than 70 years ago, the three generations of the Russo family have not only built one... Read more »

2014 Best in Class: Best Events

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Kelsey Houle
November 25, 2014

2014 Best Events: Russell Marine Alexander City, Ala.   Russell Lands on Lake Martin, the parent company of Russell Marine, has a saying: “There is always something happening at Russell Lands on Lake Martin.” The dealership couldn’t be a more perfect embodiment of this sentiment, thanks... Read more »

2014 Best in Class: Best Boat Show Strategy

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Kelsey Houle
November 25, 2014

2014 Best Boat Show Strategy:  Marine Connection West Palm Beach, Fla.   The staff at Marine Connection is never surprised by a boat show. The staff is always plotting their next show strategy, focused on recreating their own showroom on the show floor weeks before any show. For Jani Gyllenberg... Read more »

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